Australia.gov.au: Development, Access and Use of E-Government

Abstract

Australia.gov.au is the Australian Federal Government's online portal for information exchange, sharing and interaction between those who govern and the governed. Over the past decade, the Australian government has actively developed and re-developed its online presence. International comparisons have consistently rated Australia as one of the most advanced e-government nations. However, despite significant progress towards full e-government maturity, some issues of full public participation remain. It is these issues that this chapter discusses. In particular, it considers the ways in which a digital divide within the Australian context model has emerged and what it means for the issue of social inclusion.