Show simple item record

dc.contributor.authorStevenson, John
dc.date.accessioned2017-05-03T11:55:34Z
dc.date.available2017-05-03T11:55:34Z
dc.date.issued2002
dc.identifier.issn08830355
dc.identifier.doi10.1016/S0883-0355(02)00023-X
dc.identifier.urihttp://hdl.handle.net/10072/6623
dc.description.abstractIn this chapter, activity in the front offices of selected motels is examined for its normative content. The data were collected by videotaping actual activities in a range of motels, differing in terms of location, size and organizational structure, as well as in the characteristics of clientele that would be likely to stay there. Transactions between staff, between staff and customers, and between staff and the researchers were transcribed and analyzed in terms of the object and normative actions of the activity systems. Normative content was an important aspect of activity in these work settings, but was highly situated and related to concrete action directed at the object of the system. It is argued that, because the normative nature of practical knowledge relates directly to the object of concrete practice in work settings, the teaching of generic knowledge is problematic.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherElsevier
dc.publisher.placeOxford
dc.relation.ispartofpagefrom85
dc.relation.ispartofpageto106
dc.relation.ispartofissue1
dc.relation.ispartofjournalInternational Journal of Educational Research
dc.relation.ispartofvolume37
dc.subject.fieldofresearchEducation
dc.subject.fieldofresearchcode13
dc.titleNormative nature of workplace activity and knowledge
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyArts, Education & Law Group, School of Education and Professional Studies
gro.date.issued2015-05-05T05:04:19Z
gro.hasfulltextNo Full Text
gro.griffith.authorStevenson, John C.


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

  • Journal articles
    Contains articles published by Griffith authors in scholarly journals.

Show simple item record