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dc.contributor.authorBennett, Michelle
dc.contributor.authorWard, Elizabeth
dc.contributor.authorScarinci, Nerina
dc.contributor.authorWaite, Monique
dc.date.accessioned2017-05-03T16:17:25Z
dc.date.available2017-05-03T16:17:25Z
dc.date.issued2014
dc.identifier.issn0144686X
dc.identifier.doi10.1017/S0144686X14000853
dc.identifier.urihttp://hdl.handle.net/10072/66870
dc.description.abstractA number of professional disciplines employed internally and externally provide services in Residential Aged Care Facilities (RACFs). Literature has long highlighted numerous workplace issues in RACFs, yet little progress has been made in addressing these. As such there has been a call for greater understanding of shared issues among service providers. The aim of the current study is to explore and compare the perceptions of a cross-section of service providers regarding the challenges and motivators to working in RACFs. In-depth semi-structured interviews were conducted with 61 participants including: care managers, nurses, assistants in nursing, care, domestic and support staff, and speech pathologists. Analysis revealed few issues unique to any one service discipline, with four key themes identified: (a) working in RACFs is both personally rewarding and personally challenging; (b) relationships and philosophies of care directly impact service provision, staff morale and resident quality of life; (c) a perceived lack of service-specific education and professional support impacts service provision; and (d) service provision in RACFs should be seen as a specialist area. These data confirm there are key personal and professional issues common across providers. Providers must work collaboratively to address these issues and advocate for greater recognition of RACFs as a specialist service area. Acknowledging, accepting and communicating shared perceptions will reduce ongoing issues and enhance multi-disciplinary care.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherCambridge University Press
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom1
dc.relation.ispartofpageto22
dc.relation.ispartofjournalAgeing & Society
dc.rights.retentionY
dc.subject.fieldofresearchRehabilitation and Therapy (excl. Physiotherapy)
dc.subject.fieldofresearchAged Care Nursing
dc.subject.fieldofresearchCommerce, Management, Tourism and Services
dc.subject.fieldofresearchStudies in Human Society
dc.subject.fieldofresearchPsychology and Cognitive Sciences
dc.subject.fieldofresearchcode110321
dc.subject.fieldofresearchcode111001
dc.subject.fieldofresearchcode15
dc.subject.fieldofresearchcode16
dc.subject.fieldofresearchcode17
dc.titleService providers' perceptions of working in residential aged care: A qualitative cross-sectional analysis
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.hasfulltextNo Full Text
gro.griffith.authorWaite, Monique


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