Procedural Justice, Legitimacy, and Policing
A significant amount of police work involves face-to-face interactions with the public. The nature of these interactions can vary considerably from encounter to encounter. Police are often faced with situations in which they have to deliver unfavorable outcomes to the individual or group they are dealing with. This can sometimes lead to overt resistance or aggressive behavior. Citizen compliance with police directives is therefore important and can help police to resolve issues more efficiently. Research in the procedural justice field has shown that if police treat citizens respectfully and make decisions in a fair way, then it can enhance public perceptions of police legitimacy. This in turn has been shown to shape compliance-related behavior during and after a police encounter and has even been shown to promote long-term compliance with the law. This entry provides a summary of procedural justice research that has been conducted in ...
Encyclopedia of Criminology and Criminal Justice
Police Administration, Procedures and Practice