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dc.contributor.authorKhan, S
dc.contributor.authorArora, D
dc.contributor.authorMaganlal, S
dc.date.accessioned2015-04-01
dc.date.accessioned2015-05-14T04:22:45Z
dc.date.accessioned2017-03-01T23:45:32Z
dc.date.available2015-05-14T04:22:45Z
dc.date.available2017-03-01T23:45:32Z
dc.date.issued2014
dc.identifier.isbn0253-7613
dc.identifier.issn0253-7613
dc.identifier.urihttp://hdl.handle.net/10072/67932
dc.description.abstractObjective: To evaluate the current practices used by the pharmacists’ for communicating with patients with limited English proficiency (LEP) and to assess pharmacists’ knowledge of, attitude towards, and satisfaction with accessing available services for supporting LEPs patients within their current practice settings. Methods: Semi- structured interviews was conducted with five pharmacists employed in pharmacies representing multiple practice setting Queensland, Australia. Thematic analysis was primarily informed by the general inductive approach. NVivo software (QSR International Pty Ltd) was used to manage the data. Results: Three interlinked themes emerged from the analysis of interview data: (1) Barriers to the provision of Pharmaceutical care, (2) Strategies employed in dealing with LEP patients and, (3) Lack of knowledge about existing services. Pharmacists recognised their lack of skills in communicating with LEP patients to have negative consequences for the patient and discussed these in terms of uncertainty around eliciting patient information and the patient’s understanding of their instructions and or advice. Current strategies were inconsistent and challenging for LEP patient care. Use of interpreters was common. While participants perceived the usefulness of informal interpreters there was a significant degree of uncertainty surrounding their actual competency in conveying the core message. Conclusion: The present highlight a significant gap in provision of pharmaceutical care in patients with LEP. Development of user-friendly decision algorithm may aid in facilitation of quality use of medicines in such patients.
dc.description.peerreviewedNo
dc.description.publicationstatusYes
dc.languageEnglish
dc.publisherMEDKNOW PUBLICATIONS & MEDIA PVT LTD
dc.publisher.placeINDIA
dc.publisher.urihttp://www.indianpharmacology.org/
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofconferencenameIPSCON- Guwahati 2014
dc.relation.ispartofconferencetitleINDIAN JOURNAL OF PHARMACOLOGY
dc.relation.ispartofdatefrom2014-12-28
dc.relation.ispartofdateto2014-12-30
dc.relation.ispartoflocationGuwahati, India
dc.relation.ispartofpagefromS83
dc.relation.ispartofpagefrom1 pages
dc.relation.ispartofpagetoS83
dc.relation.ispartofpageto1 pages
dc.relation.ispartofvolume46
dc.rights.retentionY
dc.subject.fieldofresearchBiochemistry and cell biology
dc.subject.fieldofresearchPharmacology and pharmaceutical sciences
dc.subject.fieldofresearchClinical pharmacy and pharmacy practice
dc.subject.fieldofresearchcode3101
dc.subject.fieldofresearchcode3214
dc.subject.fieldofresearchcode321403
dc.titlePharmaceutical Care in Patients with Limited English Proficiency in Australia.
dc.typeConference output
dc.type.descriptionE3 - Conferences (Extract Paper)
dc.type.codee3
gro.facultyGriffith Health Faculty
gro.hasfulltextNo Full Text
gro.griffith.authorKhan, Sohil A.
gro.griffith.authorArora, Devinder S.


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