Risk management and contingency planning in events: Participants' reactions to the cancellation of Ironman New Zealand 2012

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Author(s)
Moyle, Brent
Kennelly, Millicent
Lamont, Matthew
Year published
2014
Metadata
Show full item recordAbstract
Previous event studies on risk and risk management have predominantly been undertaken from the perspective of event organizers, whilst the perceptions of event participants in relation to risks, their eventuation, and management have received less attention. This paper presents an exploratory case study of amateur athletes' reactions to the cancellation of a participation-based sporting event, with particular reference to their perceptions of risk management and contingency planning initiatives deployed by event organizers. Drawing upon semi-structured interviews with participants of the cancelled 2012 Ironman New Zealand ...
View more >Previous event studies on risk and risk management have predominantly been undertaken from the perspective of event organizers, whilst the perceptions of event participants in relation to risks, their eventuation, and management have received less attention. This paper presents an exploratory case study of amateur athletes' reactions to the cancellation of a participation-based sporting event, with particular reference to their perceptions of risk management and contingency planning initiatives deployed by event organizers. Drawing upon semi-structured interviews with participants of the cancelled 2012 Ironman New Zealand triathlon it was found participants perceived the situation as diligently and competently handled. Some criticism was directed however, towards event organizers' communication strategies and aspects of their contingency initiatives. This research highlights the role comprehensive risk management and contingency planning can play in preventing damage to an event's image and reputation if adverse circumstances are encountered.
View less >
View more >Previous event studies on risk and risk management have predominantly been undertaken from the perspective of event organizers, whilst the perceptions of event participants in relation to risks, their eventuation, and management have received less attention. This paper presents an exploratory case study of amateur athletes' reactions to the cancellation of a participation-based sporting event, with particular reference to their perceptions of risk management and contingency planning initiatives deployed by event organizers. Drawing upon semi-structured interviews with participants of the cancelled 2012 Ironman New Zealand triathlon it was found participants perceived the situation as diligently and competently handled. Some criticism was directed however, towards event organizers' communication strategies and aspects of their contingency initiatives. This research highlights the role comprehensive risk management and contingency planning can play in preventing damage to an event's image and reputation if adverse circumstances are encountered.
View less >
Journal Title
International Journal of Event Management Research
Volume
8
Issue
1
Publisher URI
Copyright Statement
© 2014 International Journal of Event Management Research. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Subject
Commerce, Management, Tourism and Services not elsewhere classified
Commercial Services
Tourism