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dc.contributor.authorBrunetto, Yvonne
dc.contributor.authorFarr-Wharton, Rod
dc.contributor.editorJoyce Liddle
dc.date.accessioned2017-05-03T12:42:06Z
dc.date.available2017-05-03T12:42:06Z
dc.date.issued2002
dc.date.modified2009-11-04T06:20:28Z
dc.identifier.issn09513558
dc.identifier.doi10.1108/09513550210448571
dc.identifier.urihttp://hdl.handle.net/10072/7099
dc.description.abstractThis study first reports findings about what factors affect the job satisfaction of one group of public sector employees and second, uses social identity theory to explain the results. The results indicated that working with fellow employees enhances job satisfaction. In contrast, dealing with the clientele (possibly without appropriate training) and organisational management polices compromise the job satisfaction of early career Australian police officers. These findings challenge existing managerialist beliefs that suggest that significant attempts to reform organisational processes within the public sector organisations of a number of Western democracies have improved the effectiveness of employees. These reforms have changed the organisational context within which policing takes place and consequently, the work practices of police officers have changed. Some of these changes have reduced the satisfaction of employees. The implications of the findings are that when employees are dissatisfied with a number of the working conditions, it is likely that their workplace effectiveness may be jeopardised and in turn, the efficiency and effectiveness of scarce public resources may also be compromised.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherEmerald
dc.publisher.placeUnited Kingdom
dc.publisher.urihttp://www.emeraldinsight.com/0951-3558.htm
dc.relation.ispartofpagefrom534
dc.relation.ispartofpageto551
dc.relation.ispartofissue7
dc.relation.ispartofjournalThe International Journal of Public Sector Management
dc.relation.ispartofvolume15
dc.subject.fieldofresearchAccounting, Auditing and Accountability
dc.subject.fieldofresearchBusiness and Management
dc.subject.fieldofresearchPolicy and Administration
dc.subject.fieldofresearchcode1501
dc.subject.fieldofresearchcode1503
dc.subject.fieldofresearchcode1605
dc.titleUsing social identity theory to explain the job satisfaction of public sector employees
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resources
gro.date.issued2002
gro.hasfulltextNo Full Text
gro.griffith.authorBrunetto, Yvonne


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