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dc.contributor.authorJordan, Peteren_US
dc.contributor.authorTroth, Ashleaen_US
dc.contributor.editorRichard Swansonen_US
dc.date.accessioned2017-04-24T08:40:11Z
dc.date.available2017-04-24T08:40:11Z
dc.date.issued2002en_US
dc.identifier.issn15234223en_US
dc.identifier.doi10.1177/1523422302004001005en_US
dc.identifier.urihttp://hdl.handle.net/10072/7117
dc.description.abstractThe problem and the solution. There continues to be strong interest regarding the emotional intelligence construct,primarily because of the construct's potential as a predictor of workplace behavior in organizations. Little research has been conducted, however, that considers the implications of emotional intelligence for organizational change and human resource development in organizations.The study outlined in this article explores the connection between emotional intelligence and preferred styles of conflict resolution and examines the implications for human resource development and micro level organizational change specifically. One hundred and thirty-nine respondents were administered the Workgroup Emotional Intelligence Profile, a measure of group members' emotional intelligence when working in teams, as well as the Thomas-Kilmann Conflict Model Instrument. The results consistently showed that individuals with high emotional intelligence preferred to seek collaborative solutions when confronted with conflict. Implications for human resource development and organizational change are also discussed.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherSage Publications, Inc.en_US
dc.publisher.placeUnited Statesen_US
dc.relation.ispartofpagefrom62en_US
dc.relation.ispartofpageto79en_US
dc.relation.ispartofissue1en_US
dc.relation.ispartofjournalAdvances in Developing Human Resourcesen_US
dc.relation.ispartofvolume4en_US
dc.subject.fieldofresearchcode380108en_US
dc.titleEmotional intelligence and conflict resolution: implications for human resource developmenten_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resourcesen_US
gro.date.issued2015-02-02T04:17:18Z
gro.hasfulltextNo Full Text


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