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  • Fair process revisited: differential effects of interactional and procedural justice in the presence of social comparison information

    Author(s)
    Collie, T
    Bradley, G
    Sparks, BA
    Griffith University Author(s)
    Sparks, Beverley A.
    Bradley, Graham L.
    Collie, Tess
    Year published
    2002
    Metadata
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    Abstract
    The competing views of fairness theory (Folger and Cropanzano, 1998 and Folger and Cropanzano, 2001) and fairness heuristic theory (Van den Bos, Lind, Vermunt, & Wilke, 1997) were tested by studying the effects of interactional (IJ), procedural (PJ), and distributive justice (knowledge of others' outcomes [OO]) upon evaluations of outcome fairness and customer satisfaction. The participants, 369 undergraduates, were randomly allocated to scenario-based experimental conditions. A 2 (IJ) נ2 (PJ) נ4 (OO) MANOVA and stepdown analyses provided evidence of "fair process" across all levels of distributive justice for outcome fairness ...
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    The competing views of fairness theory (Folger and Cropanzano, 1998 and Folger and Cropanzano, 2001) and fairness heuristic theory (Van den Bos, Lind, Vermunt, & Wilke, 1997) were tested by studying the effects of interactional (IJ), procedural (PJ), and distributive justice (knowledge of others' outcomes [OO]) upon evaluations of outcome fairness and customer satisfaction. The participants, 369 undergraduates, were randomly allocated to scenario-based experimental conditions. A 2 (IJ) נ2 (PJ) נ4 (OO) MANOVA and stepdown analyses provided evidence of "fair process" across all levels of distributive justice for outcome fairness (p<.001) and satisfaction (p<.001), but only in relation to the effects of interactional justice. No such effects were found for procedural justice. Implications for the development of justice theory are discussed.
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    Journal Title
    Journal of Experimental Social Psychology
    Volume
    38
    Issue
    6
    DOI
    https://doi.org/10.1016/S0022-1031(02)00501-2
    Subject
    Psychology
    Cognitive Sciences
    Publication URI
    http://hdl.handle.net/10072/7174
    Collection
    • Journal articles

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