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dc.contributor.authorCollie, T
dc.contributor.authorBradley, G
dc.contributor.authorSparks, BA
dc.date.accessioned2017-05-03T12:04:03Z
dc.date.available2017-05-03T12:04:03Z
dc.date.issued2002
dc.identifier.issn0022-1031
dc.identifier.doi10.1016/S0022-1031(02)00501-2
dc.identifier.urihttp://hdl.handle.net/10072/7174
dc.description.abstractThe competing views of fairness theory (Folger and Cropanzano, 1998 and Folger and Cropanzano, 2001) and fairness heuristic theory (Van den Bos, Lind, Vermunt, & Wilke, 1997) were tested by studying the effects of interactional (IJ), procedural (PJ), and distributive justice (knowledge of others' outcomes [OO]) upon evaluations of outcome fairness and customer satisfaction. The participants, 369 undergraduates, were randomly allocated to scenario-based experimental conditions. A 2 (IJ) נ2 (PJ) נ4 (OO) MANOVA and stepdown analyses provided evidence of "fair process" across all levels of distributive justice for outcome fairness (p<.001) and satisfaction (p<.001), but only in relation to the effects of interactional justice. No such effects were found for procedural justice. Implications for the development of justice theory are discussed.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherElsevier Science
dc.publisher.placeUSA
dc.relation.ispartofpagefrom545
dc.relation.ispartofpageto555
dc.relation.ispartofissue6
dc.relation.ispartofjournalJournal of Experimental Social Psychology
dc.relation.ispartofvolume38
dc.subject.fieldofresearchCognitive and computational psychology
dc.subject.fieldofresearchcode5204
dc.titleFair process revisited: differential effects of interactional and procedural justice in the presence of social comparison information
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Department of Tourism, Sport and Hotel Management
gro.date.issued2015-05-05T05:05:12Z
gro.hasfulltextNo Full Text
gro.griffith.authorSparks, Beverley A.


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