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  • Institutional Theory, Normative Pressures, Emotions, and Indirect Aggression

    Author(s)
    Kent, Stacey
    Jordan, Peter J
    Troth, Ashlea C
    Griffith University Author(s)
    Jordan, Peter J.
    Troth, Ashlea C.
    Year published
    2014
    Metadata
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    Abstract
    The impact that workplace aggression has on organizations and its members has become a focal point for organizational research. To date, studies have primarily examined the perpetrator of workplace aggression, specifically their personality traits. In this chapter, we draw on Institutional Theory to better understand a specific form of workplace aggression, indirect (covert) aggression. We specifically present a model that shows how the normative pressures and social roles within an institution influence the aggressive actions by employees as well as the scripts employees utilize in response to indirect aggression. We assert ...
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    The impact that workplace aggression has on organizations and its members has become a focal point for organizational research. To date, studies have primarily examined the perpetrator of workplace aggression, specifically their personality traits. In this chapter, we draw on Institutional Theory to better understand a specific form of workplace aggression, indirect (covert) aggression. We specifically present a model that shows how the normative pressures and social roles within an institution influence the aggressive actions by employees as well as the scripts employees utilize in response to indirect aggression. We assert that an examination of how scripts are used to respond to indirect aggression will be especially helpful in understanding how institutional pressures influence this type of workplace aggression within organizations.
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    Book Title
    Research on Emotion in Organizations: Emotions and the Organizational Fabric
    Volume
    10
    DOI
    https://doi.org/10.1108/S1746-979120140000010016
    Subject
    Organisational behaviour
    Publication URI
    http://hdl.handle.net/10072/82185
    Collection
    • Book chapters

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