dc.contributor.convenor | J. Burgess, J. Connell | |
dc.contributor.author | Townsend, Keith | |
dc.contributor.editor | J. Burgess, J. Connell | |
dc.date.accessioned | 2017-05-03T14:02:19Z | |
dc.date.available | 2017-05-03T14:02:19Z | |
dc.date.issued | 2003 | |
dc.date.modified | 2007-03-11T22:08:57Z | |
dc.identifier.uri | http://hdl.handle.net/10072/9032 | |
dc.description.publicationstatus | Yes | |
dc.language | English | |
dc.language.iso | eng | |
dc.publisher | Employment Studies Centre | |
dc.publisher.place | Newcastle | |
dc.relation.ispartofconferencename | Call Centre Conference | |
dc.relation.ispartofconferencetitle | Call Centre Research Conference Proceedings | |
dc.relation.ispartofdatefrom | 2003-11-07 | |
dc.relation.ispartofdateto | 2003-11-07 | |
dc.relation.ispartoflocation | Noah's on the Beach, Newcastle, NSW | |
dc.subject.fieldofresearchcode | 350203 | |
dc.title | Teams don't Play by the Rules: A Call Centre Case Study | |
dc.type | Conference output | |
dc.type.description | E2 - Conferences (Non Refereed) | |
dc.type.code | E - Conference Publications | |
gro.faculty | Griffith Business School, Dept of Employment Relations and Human Resources | |
gro.date.issued | 2003 | |
gro.hasfulltext | No Full Text | |
gro.griffith.author | Townsend, Keith J. | |