Effects of Simulation on Student Satisfaction With a Capstone Course

Abstract

Simulations have been identified as an effective learning tool to supplement existing traditional methods of instruction with a range of benefits. This article presents an empirically tested model of student learning experience using a simulation within a hotel and tourism management capstone course and explores the impact of simulation use on student satisfaction. Problems identified in the literature include poorly designed measures, weak theoretical frameworks, and a lack of methodological rigor, which are addressed. Overall, the results indicate that simulations can be an effective learning method to increase students’ satisfaction and enhance university course quality in higher education.