• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Research Online
    • Journal articles
    • View Item
    • Home
    • Griffith Research Online
    • Journal articles
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • Drivers of Hotel Departments’ Performance: Evidence from Australia

    Thumbnail
    View/Open
    104691_1.pdf (189.4Kb)
    File version
    Accepted Manuscript (AM)
    Author(s)
    Patiar, Anoop
    Mia, Lokman
    Griffith University Author(s)
    Patiar, Anoop K.
    Mia, Lokman
    Year published
    2015
    Metadata
    Show full item record
    Abstract
    This article examined how department managers' perceptions of their general manager's transformational leadership style, their insight into market competition, and use of management accounting systems information has influenced hotels' departmental performances. The data were collected through a postal survey in which 112 usable responses were received from department managers of luxury hotels in Australia. The results indicated a combined significant and positive effect of transformational leadership, market competition, and management accounting systems information use on the hotels departments' non-financial performance, ...
    View more >
    This article examined how department managers' perceptions of their general manager's transformational leadership style, their insight into market competition, and use of management accounting systems information has influenced hotels' departmental performances. The data were collected through a postal survey in which 112 usable responses were received from department managers of luxury hotels in Australia. The results indicated a combined significant and positive effect of transformational leadership, market competition, and management accounting systems information use on the hotels departments' non-financial performance, but not financial performance.
    View less >
    Journal Title
    Journal of Human Resources in Hospitality and Tourism
    Volume
    14
    Issue
    3
    DOI
    https://doi.org/10.1080/15332845.2015.1002072
    Copyright Statement
    © 2015 Taylor & Francis (Routledge). This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Human Resources In Hospitality & Tourism on 21 Apr 2015, available online: http://www.tandfonline.com/doi/full/10.1080/15332845.2015.1002072
    Subject
    Commerce, Management, Tourism and Services not elsewhere classified
    Business and Management
    Commercial Services
    Tourism
    Publication URI
    http://hdl.handle.net/10072/91469
    Collection
    • Journal articles

    Footer

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E
    • TEQSA: PRV12076

    Tagline

    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander