This research examines issues facing resident owners purchasing and living in condominiums in a major Australian tourist destination. The authors argue that the trend towards urban consolidation presents challenges for purchasers who buy 'off the plan' with the intention of self-occupation of apartments. Using a qualitative approach involving in-depth interviews of residents, the study identifies four main areas of concern for resident owners. Issues such as residential use, zoning, dispute resolution and the role of the caretaker are discussed. The study concludes that action is needed in order to reform body corporate legislation and to encourage local authorities to discharge responsibilities not just for planning but also for land use.