'We don't even have Wi-Fi': a descriptive study exploring current use and availability of communication technologies in residential aged care

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Moyle, Wendy
Jones, Cindy
Murfield, Jenny
Dwan, Toni
Ownsworth, Tamara
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2018
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Abstract

Background: There has been significant growth in communication technologies. However, it is unknown to what extent RACFs accommodate such technologies.

Aim: To explore the use and availability of communication technologies for use by residents within RACFs in Queensland, Australia.

Methods: A descriptive, structured telephone survey. Every 10th alphabetically listed facility from a total sample of n = 462 were telephoned and staff were invited to complete the survey.

Results: Forty-one out of a total of 93 RACFs completed the survey. The telephone was by far the primary form of communication used by residents to communicate with family and friends (n = 40; 97.6%). Conversely, the use of web-connection communication software (Skype or similar) was uncommon.

Conclusion: The use and availability of communication technologies is limited within RACFs, highlighting a significant lag in the uptake within the sector.

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Contemporary Nurse

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© 2017 Taylor & Francis (Routledge). This is an Accepted Manuscript of an article published by Taylor & Francis inContemporary Nurse on 05 Dec 2017, available online: https://doi.org/10.1080/10376178.2017.1411203

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This publication has been entered into Griffith Research Online as an Advanced Online Version.

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Nursing

Aged care nursing

Curriculum and pedagogy

Midwifery

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