Retail service quality in transition economies: an exploratory study
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Author(s)
McKenzie, Brent
Merrilees, Bill
Merrilees, Bill
Griffith University Author(s)
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Editor(s)
Jeffrey E Lewin
Date
2003
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Location
Perth
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Conference Title
World Marketing Congress: Academy of Marketing Science: Marketing across Borders and Boundaries: Understanding Cross-Functional and Inter-Disciplinary Interfaces Within an Increasingly Global Environment