Broken promises in policing: understanding leadership, procedural justice and psychological health through the lens of psychological contract breach

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Drew, Jacqueline M
Chevroulet, Chantal
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2024
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Abstract

Purpose The purpose of this research is to empirically test the role of psychological contract breach in explaining the relationship between leadership style and procedural justice, burnout and psychological distress. This study provides important insights for police agencies who seek to positively impact, through the actions of their leaders, on both performance and psychological health of their officers. Drawing from the study findings, key recommendations for police leadership development programs are made.

Design/methodology/approach The current study with a large sample of Australian police (N = 1763), explores the relationship between leader-member exchange (LMX) leadership style and two sets of outcomes. The first is procedural justice, an important job performance outcome related to police practice. The second outcome includes two measures of psychological health, specifically burnout and psychological distress. Psychological contract breach (PCB) is investigated in the current research as a potential mediator in the relationship between leadership and (a) job performance and (b) psychological health.

Findings Using mediated regression analyses, high LMX leadership is associated with lower PCB, higher procedural justice and reduced psychological health impairment amongst staff. The relationship between LMX and procedural justice was fully mediated by PCB, meaning that PCB explains the relationship between LMX and procedural justice. Partial mediation was found for both psychological health outcomes. As such, leadership style has a direct relationship with psychological health, and is partly explained by PCB.

Originality/value Very little research has considered the role of PCB in explaining how leadership style is related to job performance and psychological health outcomes in policing. To our knowledge, this is the first study that has empirically examined whether leadership style makes it more likely that a police officer will perceive PCB. And further, whether this breach is associated with reduced job performance (i.e. less procedural justice) and poorer psychological health (i.e. increased burnout and psychological distress).

Corrigendum: It has come to the attention of the publisher that the article: Drew, J.M. and Chevroulet, C. (2024), “Broken promises in policing: understanding leadership, procedural justice and psychological health through the lens of psychological contract breach”, Policing: An International Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/PIJPSM-05-2024-0082 included the sentence ‘Using mediated regression analyses, high LMX leadership is associated with greater PCB, higher procedural justice and reduced psychological health impairment amongst staff’ in the findings section of the abstract in error this has now been corrected to ‘Using mediated regression analyses, high LMX leadership is associated with lower PCB, higher procedural justice and reduced psychological health impairment amongst staff’. The authors sincerely apologise for this error.

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Policing: An International Journal

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LP200200834

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This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com.

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This publication has been entered in Griffith Research Online as an advance online version.

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Drew, JM; Chevroulet, C, Broken promises in policing: understanding leadership, procedural justice and psychological health through the lens of psychological contract breach, Policing: An International Journal, 2024

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