Adoption Factors for e-Malls in the SME Sector in Saudi Arabia

No Thumbnail Available
File version
Author(s)
Bahaddad, Adel
Alghamdi, Rayed
Alkhalaf, Salem
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)
Date
2014
Size
File type(s)
Location
License
Abstract

The small and medium-sized enterprise (SME) sector represents one of the fundamental pillars in the trade field. It contributes significantly to raising the economies of countries by providing significant numbers of job opportunities, which are beneficial to directly supporting national economies. One of the most important obstacles facing this sector in the information technology era is the lack of online trading channels with consumers, which require more financial support than the their capabilities. Therefore, e-Malls might be one of the best low-cost solutions to overcome this obstacle. Also, they provide electronic platforms that include most SME requirements for sales via electronic channels as well as offer essential technical support. According to a report published in 2013 by the Saudi Arabian Monetary Agency (SAMA), the percentage of SMEs is equivalent to 90% of the total number of companies in Saudi Arabia, which is numbered at 848,500. The e-Mall is a modern idea in Saudi Arabia that requires the use of the Disunion Of Innovation (DOI) approach to diffuse e-Malls through determining companies' requirements and difficulties. Therefore, this paper focuses on the factors that help SMEs to adopt e-Malls. A quantitative questionnaire was conducted on 108 companies in Saudi Arabia to find what obstacles and requirements they face to adopt an e-Mall and focus on the factors affecting the implementation of this system, which are divided into organizational, technical and cultural factors.

Journal Title

International Journal of Computer Science and Information Technologies

Conference Title
Book Title
Edition
Volume

5

Issue

4

Thesis Type
Degree Program
School
DOI
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement
Item Access Status
Note
Access the data
Related item(s)
Subject

Decision Support and Group Support Systems

Persistent link to this record
Citation
Collections