Expertise and Resilience

No Thumbnail Available
File version
Author(s)
Havinga, Joseph
Bergström, Johan
Dekker, Sidney
Rae, Andrew
Primary Supervisor
Other Supervisors
Editor(s)

Ward, Paul

Schraagen, Jan-Maarten

Gore, Julie

Roth, Emilie

Date
2019
Size
File type(s)
Location
License
Abstract

Resilience engineering has changed the value of expertise from meeting required standards, to how it helps organizations to adapt. This chapter discusses the origin of the concept of resilience and how it has been applied to sociotechnical systems within the safety domain. From there we review the current literature to explore how to manage expertise, considering both its possible good and bad effects, to engineer resilience into organizations. For this, the chapter looks at how this applies separately to frontline workers, teams and management, and on a systems level. While expertise generally has a positive relation to resilience on all levels, how to two relate to each other does change. This affects how expertise is best managed at different levels of an organization.

Journal Title
Conference Title
Book Title

The Oxford Handbook of Expertise

Edition
Volume
Issue
Thesis Type
Degree Program
School
Publisher link
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement
Item Access Status
Note
Access the data
Related item(s)
Subject

Occupational and workplace health and safety

Expertise

Resilience

Safety

Persistent link to this record
Citation

Havinga, J; Rae, A; Dekker, S; Bergström, J, Expertise and Resilience, The Oxford Handbook of Expertise, 2019

Collections