Resilience of Tourism Organisations through a Phenomenographic Lens

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Abreu Novais, Margarida
Le, Truc
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2022
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Brisbane, Australia

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Abstract

In the face of increasing crises and disasters which threaten the sustainability and well-being of both organisations and more broadly communities, it becomes of paramount importance to fully understand the ability of entities to respond and adapt to such disturbances. Given the multifaceted nature of the concept of organisational resilience, the consequential lack of a commonly accepted definition, and the uniqueness of the tourism context in current discourses of resilience, it is fundamental to gain a more nuanced understanding of the theory and practice of the resilience of tourism organisations. This study addresses this need by investigating the different ways in which resilience in tourism organisations is conceptualised and experienced. A phenomenographic approach is proposed to advance knowledge of this complex construct.

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CAUTHE 2022 Conference Online: Shaping the Next Normal in Tourism, Hospitality and Events: Handbook of Abstracts of the 32nd Annual Conference

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Other commerce, management, tourism and services

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Le, T; Abreu Novais, M, Resilience of Tourism Organisations through a Phenomenographic Lens, CAUTHE 2022 Conference Online: Shaping the Next Normal in Tourism, Hospitality and Events: Handbook of Abstracts of the 32nd Annual Conference, 2022, pp. 25