Destination image of Chitwan National Park, Nepal: Insights from a content analysis of online photographs
File version
Accepted Manuscript (AM)
Author(s)
Pickering, Catherine Marina
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)
Date
Size
File type(s)
Location
Abstract
There are millions of publicly available photographs posted by people visiting protected areas on social media, but can they enhance our understanding of the preferences of nature-based tourists, and if so, how are such areas marketed? To explore the uses of this still novel source of data, we compared the content of photographs posted by tourists (perceived image(s)) with those posted by tourism organizations online (projected destination image(s)) using Chitwan National Park in Nepal as a case study. This involved comparing the content of 645 photographs posted online by government and tourism companies with 1214 photographs taken by tourists in the Park and posted to the social media platform Flickr. The findings highlighted similarities including the popularity of wildlife and landscapes in photographs, but also discordances in how cultural attributes were more popular in photographs posted by tourists than those promoting tourism. When the geolocations of Flickr photographs were mapped across the Park, spatial and temporal hotspots were identified relating to specific content, while the popularity of photographs with others on Flickr indicated that potential future tourists may also value wildlife and culture in the Park. The findings highlight how destination marketing online could better match what tourists shared about the Park and identify what they valued where and when in the Park. It also illustrates how other parks where nature-based tourism is economically, socially, and ecologically valuable, but resources limited, could harness free and readily available social media content to improve destination marketing and management, despite some recognized limitations with social media data.
Journal Title
Journal of Outdoor Recreation and Tourism
Conference Title
Book Title
Edition
Volume
37
Issue
Thesis Type
Degree Program
School
Publisher link
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement
© 2022 Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Licence (http://creativecommons.org/licenses/by-nc-nd/4.0/) which permits unrestricted, non-commercial use, distribution and reproduction in any medium, providing that the work is properly cited.
Item Access Status
Note
Access the data
Related item(s)
Subject
Tourism
Persistent link to this record
Citation
Bhatt, P; Pickering, CM, Destination image of Chitwan National Park, Nepal: Insights from a content analysis of online photographs, Journal of Outdoor Recreation and Tourism, 2022, 37, pp. 100488