Purpose: When an event unfolds in a similar way on multiple occasions, investigators often need information about specific episodes. This study aims to gain new insights into strategies for eliciting episodic details about a repeated event by exploring the perspectives and approaches of experienced professionals sampled across a diverse range of fields. Design/methodology/approach: The authors sampled 16 professionals from various fields, including medicine, law and other groups (e.g., airline investigator), who were highly experienced in their roles and who regularly interview people about repeated events. The professionals were asked about their approach to eliciting episodic details, and their responses were subjected to thematic qualitative analysis. Findings: The professionals’ approach was broadly consistent with evidence-based recommendations; however, some promising avenues for further research exploration emerged – particularly the use of external evidence as retrieval cues and mental context reinstatement. Originality/value: This research uses a relatively novel methodological approach by sampling professionals with extensive experience across diverse professional fields. The findings highlight the widespread applicability of repeated-event research and the need to broaden the current research scope to enhance its relevance and impact in the field.