A Current-Day Problem and a Future-Day Disaster-in-the-Making

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Glass, Robert
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2010
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An interesting problem has inflicted itself on the software used by Australia’s Bank of Queensland (BOQ) for processing credit card purchases. In brief, when January 1, 2010, rolled around, the computers that process those transactions advanced the clock to 2016. This was a big-time problem because the system then assumed that, since it was now 2016, all credit cards that expired before that were invalid (and that, of course, meant ALL credit cards!). Merchants lost many, many sales before the matter was corrected.An interesting problem has inflicted itself on the software used by Australia’s Bank of Queensland (BOQ) for processing credit card purchases. In brief, when January 1, 2010, rolled around, the computers that process those transactions advanced the clock to 2016. This was a big-time problem because the system then assumed that, since it was now 2016, all credit cards that expired before that were invalid (and that, of course, meant ALL credit cards!). Merchants lost many, many sales before the matter was corrected.

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Information Systems Management
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Information Systems not elsewhere classified
Information Systems
Library and Information Studies
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