Shaping emotional contagion in healthcare: the role of human resource practices and work harassment

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Xerri, Matthew J
Brunetto, Yvonne
Farr-Wharton, Benjamin
Cully, Ashley
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2021
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Abstract

Purpose: This research examines the extent to which emotional contagions are shaped by human resource practices (HRPs) and work harassment and the influence of this on employee well-being and innovative behaviour. Design/methodology/approach: The authors examined a structural equation model, including two waves of survey data from 240 healthcare professionals to explore the statistical associations between the tested variables. Findings: The results do not show support for a significant relationship linking HRPs with work harassment. However, a significant positive effect linking HRPs, positive contagion, well-being and innovative behaviour was noted, in addition to a significant negative link from harassment on positive contagion, well-being and innovation behaviour. Originality/value: The research highlights the limited role that HRPs (alone) play in mitigating harassment and their deleterious effects. Notwithstanding, HRPs can have a positive role in shaping the positive contagions and subsequent positive effects on employee and work outcomes.

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Personnel Review

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This publication has been entered into Griffith Research Online as an Advanced Online Version.

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Human resources and industrial relations

Social Sciences

Industrial Relations & Labor

Psychology, Applied

Management

Business & Economics

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Xerri, MJ; Brunetto, Y; Farr-Wharton, B; Cully, A, Shaping emotional contagion in healthcare: the role of human resource practices and work harassment, Personnel Review, 2021

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