Commentary on “The Essence of Business Marketing Theory, Research & Tactics:Contributions by the Journal of Business-to-Business Marketing” by Lichtenthal, Mummalaneni & Wilson: A Paradigm Shift and Prospection Through Expanded Roles of Buyers & Sellers
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Uslay, Can
Ndubisi, Nelson Oly
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Abstract
The authors build upon the effort by Lichtenthal, Mummalaneni, and Wilson (2008) and others to applaud the B2B marketing progress to date and delineate the paradigm shift in marketing from goods to service-dominant logic, and from value creation to value cocreation. They argue that inquiry through the expanded roles of buyers-sellers will enable favorable innovation/customer/financial outcomes depending on the interaction(s) and metrics emphasized. They also provide the propositions that underline their logic.
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Journal of Business-to-Business Marketing
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15
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2
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Marketing not elsewhere classified
Business and Management
Marketing