Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital

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Ryan, L
Weir, KA
Maskell, J
Bevan, L
Le Brocque, R
Griffith University Author(s)
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2023
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Abstract

Patient-led recording occurs when a patient records a clinical encounter with their smart device. Understanding patient-led recording is important in ensuring a safe and patient-centered response to this behavior. This exploratory study provides insight into the patient perspective of patient-led recordings. We conducted 20 semistructured interviews with hospital and health service patients. The interview data was analyzed using thematic analysis. We identified three themes relating to patient-led recordings, including patient engagement, psychosocial, and health service. Findings suggest that health services move beyond querying the permissibility of recording and consider how to maximize the benefits of recording while reducing the risk of harm. Patients and clinicians need to be made aware of the potential broader psychosocial benefits of recording a clinical encounter during hospital admission. These results point to an urgent need for health services to develop policies and resources that support clinicians to work within a culture of recording.

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Journal of Patient Experience

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10

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© The Author(s) 2023. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).

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Health policy

Health sciences

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Ryan, L; Weir, KA; Maskell, J; Bevan, L; Le Brocque, R, Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital, Journal of Patient Experience, 2023, 10, pp. 1-10

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