The Impact of Cultural Issues on the Software Process of Very Small Entities

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Nonoyama, Tatsuya
Wen, Larry
Rout, Terry
Tuffley, David
O'Connor, Rory
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2018
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Abstract

The successful adaptation of the ISO/IEC 29110 standard has improved many small software companies over the years. The standard covers a variety of software processes and checklists to support very small companies. Prior to 2014, ISO/IEC 15504 was too complex and expensive for small software companies to adapt (Abe, Troilo, and Batsaikhan 2012). A lightweight standard was built specifcally for small software companies, also known as very small entities (VSEs). According to the International Organizational for Standardization (ISO), a VSE can be a project or a small company that consists of 25 or fewer employees (ISO/IEC 2012; Laporte, Alexandre, and O’Connor 2008). However, not all VSEs have received the benefts from the current ISO/IEC 29110. Some VSEs argue that ISO/IEC 29110 does not adequately address the cultural backgrounds of VSEs and is not compatible to ft their organizational cultures (Suryaningrum 2012; Roldan 2015). They are concerned that the lack of cultural support in software processes will impact their software quality and their overall software capability. The purpose of this article is to strengthen the knowledge and information with regard to cultural issues of VSEs from diverse cultural backgrounds. The article is not intended to address all aspects of cultural issues and backgrounds of the VSE; that is, the authors’ intention is to acknowledge diverse cultural backgrounds of VSEs. This article is intended for ISO standard developers and researchers to help improve the effciency of the ISO/IEC standards. Regional differentiations among VSEs are not signifcant enough to support the compatibility of ISO/IEC 29110.

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Software Quality Professional

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20

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2

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Communications Technologies not elsewhere classified

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