Serving up a Fair Go? Surfacing cultural issues in hospitality employment

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Robinson, Richard NS
Oren, Olivier
Riordan, Tyler
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2022
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Abstract

A survey of hospitality employees working in Australia, administered ‘amid-COVID-19’ across late 2021 and early 2022 yielded 383 usable responses. The survey sought to understand hospitality industry employee perceptions of their working experiences relative to the five Fairwork Principles: fair contracts, fair pay, fair conditions, fair representation, and fair management. The survey was also administered by international colleagues to hospitality workers in Ireland, Scotland, Norway, Greece, and New Zealand.

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Subject

Hospitality management

Food and hospitality services

Workforce

Precarity

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Robinson, RNS; Oren, O; Riordan, T, Serving up a Fair Go? Surfacing cultural issues in hospitality employment, 2022

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