The Role of Consumer Self-Concept in Marketing Festivals

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Gration, David
Raciti, Maria
Arcodia, Charles
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2011
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Abstract

Self-concept is an important yet underresearched aspect of the consumer behavior of the tourist/festivalgoer. Self-concept is explored via on-site focus groups at the Woodford Folk Festival in Queensland, Australia. Findings suggest that "festivalgoers" actively disassociate themselves from the "tourist" tag in reaction to its perception as a less authentic participation and potentially negative impact on social self-image. This qualitative study proposes that based on the findings, further research into self-concept and festivals is justified in terms of its potential to better focus on the provision of marketing messages that more closely align with festivalgoers ideal self-image and ideal social self-image.

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Journal of Travel & Tourism Marketing

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28

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6

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Subject

Commercial services

Marketing

Tourism

Tourism management

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