Assessing the acceptance of augmented-reality and head-mounted display in medicine counselling

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Prenzler, Shane
Anoopkumar-Dukie, Shailendra
Grant, Gary
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2022
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Background: Both head-mounted display (HMD) and augmented reality (AR) are examples of emergent and disruptive technologies that have had little exposure in pharmacy. The developed HMD-AR warfarin counselling guide allowed pharmacists to examine this technology in a familiar context. Aims: To determine acceptance among pharmacists for the HMD-AR warfarin counselling guide, as a form of emergent and disruptive technology. Methods: Forty Australian community pharmacists were recruited for a cohort study. The study was completed in a pre- and post-test manner, where pharmacists were allowed to explore the HMD-AR warfarin counselling guide. The pre-test included questions related to demographic variables. The post-test used Technology Assessment Model (TAM) based Likert scale questions on a 1–5 (strongly agree to strongly disagree) scale. Questions unrelated to TAM were also included in the pre- and post-test and compared using a Wilcoxon signed-rank test. These engaged participants on perceived usefulness of the HMD-AR warfarin counselling guide and their willingness to use technology. Qualitative feedback to open ended questions in the post-test was also sought. Results: Technology Assessment Model constructs (perceived ease-of-use, perceived usefulness, and behavioural intention) indicated a positive reception overall. Pre- and post-test questions regarding perceived usefulness of the HMD-AR warfarin counselling guide and willingness to use technology declined after using the HMD-AR warfarin counselling guide. Conclusion: Participant expectations although still positive, declined after using the HMD-AR warfarin counselling guide. Further study is needed for technological advances, design optimisation and to assess patient acceptance to ensure the system is fit for purpose for pharmacy practice.

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Journal of Pharmacy Practice and Research

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52

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3

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Artificial intelligence

Clinical sciences

Pharmacology and pharmaceutical sciences

Science & Technology

Life Sciences & Biomedicine

Pharmacology & Pharmacy

head-mounted display

augmented-reality

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Prenzler, S; Anoopkumar-Dukie, S; Grant, G, Assessing the acceptance of augmented-reality and head-mounted display in medicine counselling, Journal of Pharmacy Practice and Research, 2022, 52 (3), pp. 219-227

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