Gendered perceptions of experiential value in using web-based retail channels
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Kiel, G
Drennan, J
Boyle, MV
Weerawardena, J
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Gordon Greenley and Nick Lee
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Abstract
This paper compares the experiential consumption values that motivate consumer choice to purchase online for both male and female purchasers and non-purchasers. The findings show that male online purchasers are discriminated from female purchasers by social value and from male non-purchasers by conditional value. Female purchasers are discriminated from male purchasers by functional value and from female non-purchasers by social value. Female non-purchasers are discriminated from female purchasers by conditional value. Male non-purchasers are discriminated from male purchasers by functional and social value.
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European Journal of Marketing
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41
Issue
5-Jun
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Commerce, management, tourism and services