A new reality for telehealth: A simulation-based comparison of wearable mixed reality with videoconferencing for clinician-to-clinician telehealth

Loading...
Thumbnail Image
File version

Version of Record (VoR)

Author(s)
Santomauro, Chiara
Best, Daniel
Wray, Beth
Burgmann, Felicity
Pilotto, Tricia
Pearce, Sarah
McLanders, Mia
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)
Date
2025
Size
File type(s)
Location
Abstract

INTRODUCTION: Telehealth is crucial to the provision of high-quality treatment of critically unwell patients in rural areas. Our aim was to explore the benefits and limitations of a mixed reality (MR) headset for clinician-to-clinician telehealth in a simulated rural context, in which the advising clinician directly views the treating clinician's point-of-view and uses holographic annotations to provide visual guidance in three-dimensional space. METHODS: Twenty-five clinicians trialled a MR headset-the Microsoft HoloLens 2-and evaluated it against a trolley-based videoconferencing device used in current practice. Each participant trialled the devices while role-playing one of two perspectives: the Rural Clinician accessing support or the Advising Clinician providing support. RESULTS: Advising Clinicians had higher ratings of usability and self-efficacy, and lower ratings of mental workload, when providing support via the MR headset compared to the videoconferencing trolley (ps < 0.035). However, Rural Clinicians rated the MR headset lower on usability compared to the videoconferencing trolley (p = 0.020), and rated their self-efficacy and mental workload equally when using both devices (ps > 0.253). Participants generally preferred to use the MR headset over the videoconferencing trolley. On average, scenarios took 1 minute longer to complete when using the MR headset (p < 0.001). DISCUSSION: Wearable MR technology has the potential to improve the quality of support provided to rural clinicians; however, it may be more beneficial for those dialling in to the device (advising clinicians) rather than those wearing the device (rural clinicians). Factors that may limit its safety and efficiency are discussed.

Journal Title

Digital Health

Conference Title
Book Title
Edition
Volume

11

Issue
Thesis Type
Degree Program
School
Publisher link
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement

© The Author(s) 2025. This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).

Item Access Status
Note
Access the data
Related item(s)
Subject

Health policy

Health services and systems

Persistent link to this record
Citation

Santomauro, C; Best, D; Wray, B; Burgmann, F; Pilotto, T; Pearce, S; McLanders, M, A new reality for telehealth: A simulation-based comparison of wearable mixed reality with videoconferencing for clinician-to-clinician telehealth, Digital Health, 2025, 11

Collections