Limited take-up of ecocertification by tourism firms: a goldilocks effect?
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Abstract
Using club theory, Mzembe et al. (2020) examined why tourism operators adopt or abandon ecocertification. Their results resolve a longstanding paradox in tourism ecocertification, whereby programs persist despite low take-up amongst potential members. The mechanism is that programs start by signing up high-performing enterprises, creating an attractive club, but to sign up additional members they then lower entry standards, opening membership to poorly performing enterprises. This makes the certification club less exclusive, and dilutes benefits. In addition, if only few tourist clients rely on ecocertificates, it creates intra-club rivalry for benefits. Therefore, early-joining, high-performing members leave, creating member turnover and keeping overall take-up low. This is an example of a Goldilocks effect, a couplet of mechanisms that jointly prevent a parameter taking very large or very small values, or render the parameter observable only within a certain range. This effect applies only for private third-party ecocertification programs that rely on member fees to remain in business. It may not apply to programs operated by government agencies, or by private entities with government monopolies. It applies for ecocertification, where financial rewards of membership are limited; but not necessarily for luxury labels, which can sustain high price premiums.
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Journal of Sustainable Tourism
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28
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11
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This is an Author's Accepted Manuscript of an article published in the Journal of Sustainable Tourism, Volume 28, 2020 - Issue 11, Pages 1905-1910, 25 May 2020, copyright Taylor & Francis, available online at: https://doi.org/10.1080/09669582.2020.1770773
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Tourism
Human geography
Science & Technology
Social Sciences
Green & Sustainable Science & Technology
Hospitality, Leisure, Sport & Tourism
Science & Technology - Other Topics
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Buckley, R, Limited take-up of ecocertification by tourism firms: a goldilocks effect?, Journal of Sustainable Tourism, 2020, 28 (11)