Towards an Enhanced Framework for Improvement in Quality Healthcare: A thematic analysis of outstanding achievement outcomes in hospital and health service accreditation

Loading...
Thumbnail Image
File version
Author(s)
Avery, Mark
Fulop, Liz
Clark, Eugene
Fisher, Ron
Gapp, Rod
Guzman, Gustavo
Herington, C
McPhail, Ruth
Poropat, Arthur
Vecchio, Nerina
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)
Date
2012
Size

97653 bytes

File type(s)

application/pdf

Location
License
Abstract

Increased scrutiny of healthcare in advanced economies has created an emphasis on the need to understand factors influencing quality and efficiency within the sector. In response to this situation, the Australian Council on Healthcare Standards' (ACHS) Evaluation and Quality Improvement Program (EQuIP) was established to foster quality and efficiency improvements through the identification and publicising of outstanding achievements in healthcare accreditation standards. A recent, major investigation has independently demonstrated that these outstanding achievements contribute to healthcare outcomes. Through conducting a qualitative content analysis of ACHS' EQuIP case studies presenting outstanding achievement, this research identified common factors that act as managerial and organisational drivers for achieving excellence. Four major relevant and overarching themes emerged - leadership, communication and culture; management, organisation and human resources; information and knowledge management; and outcomes - along with various sub themes. This deeper level of analysis provides additional criteria and understanding for indicating outstanding achievement thereby providing stronger insight to EQuIP evaluation criteria and previous research. The findings demonstrate both the value of using an exploratory methodology and the inherent flexibility of EQuIP. Insights from this approach provide recognition of unanticipated and valuable healthcare innovations, offer initial guidance for healthcare organisations aiming to enhance their performance, and form the basis for future research and publications on outstanding achievement in healthcare.

Journal Title

Asia Pacific Journal of Health Management

Conference Title
Book Title
Edition
Volume

7

Issue

2

Thesis Type
Degree Program
School
DOI
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement

© 2012 Australian College of Health Service Executives. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.

Item Access Status
Note
Access the data
Related item(s)
Subject

Health care administration

Organisational planning and management

Policy and administration

Health services and systems

Public health

Persistent link to this record
Citation
Collections