Holistic total quality management must take account of political processes
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Wilkinson, A
Witcher, B
Witcher, B
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1993
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Abstract
Outlines the main elements of total quality management (TQM). A discussion of the TQM's progress in terms of wider organizational issues; Notion on holistic TQM; Interest in TQM; An organizational politics in TQM literature; TQM literature; Conclusion on the holistic TQM.
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Total Quality Management
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4
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1
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Business and Management