The vice and virtue of on-the-go consumption: An exploratory segmentation
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Maggioni, Isabella
Ferraro, Carla
Jebarajakirthy, Charles
Dharmesti, Maria
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Abstract
The consumption of on-the-go food and beverages is increasingly common among today's time-pressed consumers, yet it has not been thoroughly investigated. Drawing on behavioral decision theory, this research blended attitudinal and behavioral elements of decision-making to examine the heterogeneity of on-the-go consumption (OTG) preferences. Data from 433 respondents were collected via a self-administered online questionnaire, with three on-the-go consumption segments identified via latent class analysis: Frequent Vice, Occasional OTG, and Conflicted Health-Conscious consumers. The different on-the-go consumption patterns of these segments provide opportunities for retailers to tap into and target such unique behaviors and attitudes.
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Journal of Retailing and Consumer Services
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51
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© 2019 Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Licence, which permits unrestricted, non-commercial use, distribution and reproduction in any medium, providing that the work is properly cited.
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Subject
Marketing
Commercial services
Strategy, management and organisational behaviour
Transportation, logistics and supply chains
Social Sciences
Business
Business & Economics
On-the-go consumption
Convenience retail
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Sands, S; Maggioni, I; Ferraro, C; Jebarajakirthy, C; Dharmesti, M, The vice and virtue of on-the-go consumption: An exploratory segmentation, Journal of Retailing and Consumer Services, 2019, 51, pp. 399-408