Indian Information Technology Expatriates on an International Assignment: Adjustment and Satisfaction

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Wilkinson, Adrian

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Russell, Bob

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Date
2012
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Abstract

The realities associated with adjusting to working and living in a culturally diverse country and a new work environment brings with it challenging experiences for the Indian IT expatriate. This research explores the influence that organisational factors, prior to the assignment such as selection, pre-departure training, prior international experiences and time to prepare, as well as initial and ongoing organisational support in the host country, have on Indian IT expatriates at client sites who are on an international assignment in Australia. One of the major challenges facing Indian IT multinational companies (MNCs) is the high turnover rates among IT workers, thus making this research significant in understanding MNCs role, in terms of the cross cultural preparation and support systems provided to expatriates, that assist them prior and during the international assignment. The IHRM expatriation and adjustment literature has mainly focused on Western managerial orthodoxy and on expatriate managers going to work at their subsidiary offices. The current research worked to bridge this gap by studying a different kind of expatriate, namely IT workers at client sites and different migration context- temporary emigrant from the emerging economy of India. The research attempts to address this issue by posing the research question of ‘How do Indian IT expatriates experience their overseas assignment?’ through semi-structured interviews with two datasets and using the two theories; namely Met Expectations Theory and Perceived Organisational Support Theory. In an international context where IT workers are at client sites, it is argued that having accurate expectations of the assignment is critical for their success. These two theories will be used as a foundation for the current research investigation.

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Thesis (PhD Doctorate)

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Doctor of Philosophy (PhD)

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Griffith Business School

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The author owns the copyright in this thesis, unless stated otherwise.

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Subject

Indian expatriates

Indian information technology personnel

IT expatriates

Multinational companies employment

Expatriate experiences

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