General practitioner identification and retention for people with spinal cord damage: establishing factors to inform a general practitioner satisfaction measure

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Lakhani, Ali
Watling, David P
Duncan, Ross
Grimbeek, Peter
Harre, Peter
Stocker, Jos
Parekh, Sanjoti
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2020
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Abstract

People with spinal cord damage (SCD) report a high level of GP use. There is a dearth of research investigating factors that contribute to GP identification and retention for people with SCD. Furthermore, a GP satisfaction measure developed specifically for people with SCD is non-existent. This preliminary study sought to identify factors contributing to GP identification and retention. A total of 266 people with SCD primarily based in Queensland, Australia, completed a cross-sectional survey that aimed to fill these knowledge gaps. Descriptive statistics and correlational analyses clarified the factors contributing to GP identification and GP retention respectively. An exploratory factor analysis utilising the principal components analysis method clarified a set of items that could underpin key domains for a SCD-specific GP satisfaction measure. The findings confirm that knowledge about SCD, physically accessible services, and trust are seminal considerations aligned with GP identification and retention for people with SCD.

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Australian Journal of Primary Health

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26

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3

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Biomedical and clinical sciences

Human society

Psychology

Science & Technology

Life Sciences & Biomedicine

Health Care Sciences & Services

Health Policy & Services

Primary Health Care

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Lakhani, A; Watling, DP; Duncan, R; Grimbeek, P; Harre, P; Stocker, J; Parekh, S, General practitioner identification and retention for people with spinal cord damage: establishing factors to inform a general practitioner satisfaction measure, Australian Journal of Primary Health, 2020, 26 (3), pp. 234-239

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