Engaging patients in communication at transitions of care: Final Report

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Author(s)
Chaboyer, Wendy
Marshall, Andrea
Gillespie, Brigid
McMurray, Anne
Bucknall, Tracey
Hutchinson, Alison
Botti, Mari
Rawson, Helen
McTier, Lauren
Hewitt, Nicky
Hitch, Danielle
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2015
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Abstract

Research project undertaken by a consortium from Deakin and Griffith Universities, focuses on engaging patients in communication at transition of care points in acute care services. The project involved a literature review and interviews with key stakeholders across seven hospitals. Stakeholders included nurses, allied health practitioners, doctors, patients, volunteers and family members. The report examines the key enablers and barriers to engaging patients in communication at transitions of care and describes the tools, processes and strategies identified in research and stakeholder interviews. Essential elements and guiding principles to promote patient engagement in communication with clinicians at transitions of care are also proposed.

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Clinical Nursing: Secondary (Acute Care)

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Chaboyer, W; Marshall, A; Gillespie, B; McMurray, A; Bucknall, T; Hutchinson, A; Botti, M; Rawson, H; McTier, L; Hewitt, N; Hitch, D, Engaging patients in communication at transitions of care: Final Report, Australian Commission on Safety and Quality in Health CareUniversities, 2015, pp. 1-118

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