Balancing Mysterium and Onus: Doing Spiritual Work within an Emotion-Laden Organizational Context
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Healy, J
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Gibson Burrell, Marta Calas, Mike Reed
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Abstract
This study uses the neo-Durkheimian conceptual framework of Mysterium and Onus to illustrate how spiritual work is used to accomplish emotional balance within emotion-laden organizational contexts. The constant emotional oscillations experienced by paramedics within an emergency services organization show how spiritual work is accomplished at the level of paramedic-patient interaction, emotional equilibrium within the self, and degrees of connectedness to the organization itself. We contend that in heavily emotion-laden organizational contexts where life-changing events are occurring, spiritual work is an important part of the emotional labor process. In turn, balancing emotions is a major part of balancing' Mysterium (the sacred) and Onus (the profane). We conclude that emotion-laden organizations need to approach the practice of spirituality as an extremely sophisticated and complex phenomenon. While current trends towards
spiritualizing' the workplace through the legitimizing of corporate spiritualities may result in a more controlled and less enchanted workplace, spirituality may well remain as one of the few ways in which workers can practice resistance in a controlled work environment.
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Organization: The interdisciplinary journal of organization, theory and society.
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10
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2
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© 2003 Sage Publications. Reproduced in accordance with the copyright policy of the publisher. First published in Organization: the interdisciplinary journal of organization, theory and society. This journal is available online: http://org.sagepub.com/content/vol10/issue2/
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Commerce, management, tourism and services
Human society
Philosophy and religious studies