It's all about the bike

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Woods, Phillip
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Matthew Eaton
Date
2010
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63026 bytes
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Abstract

Why do so few pharmacies manage to reposition themselves as healthcare service providers? The profession has been generous in providing programs, training and tools to up-skill pharmacists in the clinical how-to's of new service delivery. However, the profession is forgetting an earlier essential step: that of pausing to understand the current existing system, its anatomy and the interactions between component parts. When this is made conscious, a systems-based implementation process can be taught and managed.

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Australian Journal of Pharmacy
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91
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© 2010 Australian Journal of Pharmacy. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
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Clinical Pharmacy and Pharmacy Practice
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