Exploring consumer perceptions of green restaurants in the US
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Kandampully, J
Solnet, D
Kralj, A
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Abstract
Consumer attitudes and behavioural intentions towards environmentally sustainable practices in restaurants is an under-explored area in the hospitality literature, despite the growing ' green ' trend. This article analyses data collected from 455 restaurant customers across fi ve casual dining restaurants to gain insight into consumer attitudes towards, and willingness to pay more for, restaurants that engage in ' green ' practices. The fi ndings illustrate that there is an unfi lled market niche for ' green ' restaurants, as customers care about restaurants protecting the environment and would be willing to pay more to offset any additional costs associated with ' green ' practices.
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Tourism and Hospitality Research
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10
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4
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Commercial services
Hospitality management
Marketing
Tourism