Do You See What I See? Manager-Employee HR Practices Perceptual Congruence and Employee Well-being

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Wang, Ying
Rafferty, Alannah
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2019
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Abstract

This study explores how congruence between managers’ and employees’ perceptions of HR practices affects employees’ well-being. Cross-level polynomial regression and response surface analysis on data from 283 manager-employee dyads revealed that employees’ well-being was maximized when managers’ and employees’ perceptions of HR practices were congruent and was undermined when managers’ and employees’ perceptions were incongruent. In addition, employees’ well-being was higher when managers’ and employees’ perceptions of HR practices were congruent for high commitment HR practices rather than congruent for low commitment HR practices. Employees’ well-being also was lower when their managers (rather than employees) perceived higher commitment HR practices than when employees (rather than managers) perceived higher commitment HR practices.

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Academy of Management Proceedings
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2019
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1
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Commerce, Management, Tourism and Services
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Wang, Y; Rafferty, A, Do You See What I See? Manager-Employee HR Practices Perceptual Congruence and Employee Well-being, Academy of Management Proceedings, 2019, 2019 (1), pp. 12925-12925
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