Resilience Engineering’s Synergy with Threat and Error Management – An Operationalised Model

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Mizzi, Andrew
McCarthy, Pete
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Harris, Don

Wen-Chin Li

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2023
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Denmark, Sweden

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As air travel continuously becomes safer, airlines continue to evolve their focus in managing flight safety. Part of flight safety’s success has been the evolution of Crew Resource Management and Threat and Error Management (TEM) techniques. TEM has been thoroughly adopted throughout the industry and its success reflected in training syllabuses and demonstrated through the Line Oriented Safety Audit program (LOSA). However most recently, airlines have begun to adopt Safety-II and Resilience Engineering principles to further develop its frontline safety. Whilst TEM’s focus is on the prevention of undesired outcomes, a resilience focus is on the reinforcement of success. This paper firstly presents the contributions that the Threat and Error Management model has made to flight safety. Resilience Engineering and the concept of the resilient potentials are then presented, and recent regulatory changes in resilience training debated. The synergistic attributes between the threat and error management model, and the resilient potentials are discussed, which is then demonstrated with a crew briefing model which operationalises these concepts as a tool for flight crew. Future applications of Safety-II and Resilience Engineering are discussed, presenting how a combined focus of threat and error management and resilient potentials can help airlines further improve flight safety.

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Engineering Psychology and Cognitive Ergonomics: 20th International Conference, EPCE 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I

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© 2023 Springer. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. The original publication is available at www.springerlink.com

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Aerospace engineering

Information and computing sciences

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Mizzi, A; McCarthy, P, Resilience Engineering’s Synergy with Threat and Error Management – An Operationalised Model, Engineering Psychology and Cognitive Ergonomics: 20th International Conference, EPCE 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I, 2023, pp. 474-483