The effect of retail service provision, value, satisfaction and store-image congruence on repatronage intentions
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Author(s)
O'Cass, Aron
Grace, Debra
Grace, Debra
Griffith University Author(s)
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Editor(s)
William J. Kehoe & Linda K. Whitten
Date
2005
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San Antonio, Texas
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SMA (Society for Marketing Advances) 2005 Proceedings