Forming Effective Employee Information and Consultation: A Five-Stage Trust and Justice Process
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Dundon, Tony
Wilkinson, Adrian
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Abstract
In this paper we show how trust and justice influence the efficacy of employee information and consultation (I&C) bodies. Evidence is drawn from a 2‐year qualitative study of I&C participants in two organizations in the UK. The research builds on Dietz and Fortin's conceptual five‐stage model of the I&C process to provide a more nuanced understanding of I&C trust and justice outcomes. In particular, we point to crucial stages in the process, and how these influence the effectiveness of I&C mechanisms. Implications for theory and practice are discussed.
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British Journal of Management
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© 2019 British Academy of Management. This is the peer reviewed version of the following article: Forming Effective Employee Information and Consultation: A Five‐Stage Trust and Justice Process, British Journal of Management, which has been published in final form at 10.1111/1467-8551.12382. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving (http://olabout.wiley.com/WileyCDA/Section/id-828039.html)
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Human resources and industrial relations
Social Sciences
Business
Management
Business & Economics
ORGANIZATIONAL JUSTICE
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Kougiannou, NK; Dundon, T; Wilkinson, A, Forming Effective Employee Information and Consultation: A Five-Stage Trust and Justice Process, British Journal of Management, 2019