Relationship between patient safety culture and patient experience in hospital settings: a scoping review protocol
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Debono, Deborah
Hinchcliff, Reece
Hor, Su-Yin
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Introduction: Hospitals commonly examine patient safety culture and other quality indicators to evaluate and improve performance in relation to quality and safety. A growing body of research has separately examined relationships between patient safety culture and patient experience on clinical outcomes and other quality indicators. However, there is a knowledge gap regarding the relationship between these two important domains. This article describes the protocol for a scoping review of published literature examining the relationship between patient safety culture and patient experience in hospital settings. The scoping review will provide an overview of research into the relationship between patient safety culture and patient experience in hospital contexts, map key concepts underpinning these domains and identify research gaps for further study. Methods and analysis: The scoping review will be conducted using the five stages of Arksey and O'Malley's framework: identify the research question; identify relevant studies; study selection; chart data; and collate, summarise and report the results. The inclusion criteria will be applied using the Population, Concept and Context Framework. Searches will be conducted in the CINAHL, Cochrane Library, ProQuest, MEDLINE, PsycINFO, Scopus and SciELO databases, without applying date range limits. Hand-searching of grey literature will also be performed to find relevant, non-indexed literature. Data will be extracted using a standardised data extraction form developed by the Joanna Briggs Institute. Both descriptive and thematic analyses will be undertaken to scope key concepts within the body of reviewed literature. Ethics and dissemination: This type of study does not require an ethics review. The results will be submitted for publication in a peer-reviewed journal and presented at conferences.
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BMJ Open
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11
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5
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© Author(s) (or their employer(s)) 2021. This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.
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Biomedical and clinical sciences
Health sciences
Psychology
Science & Technology
Life Sciences & Biomedicine
Medicine, General & Internal
General & Internal Medicine
quality in health care
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Alabdaly, A; Debono, D; Hinchcliff, R; Hor, S-Y, Relationship between patient safety culture and patient experience in hospital settings: a scoping review protocol, BMJ Open, 2021, 11 (5), pp. e049873