Ambiguous requirements: A semi-automated approach to identify and clarify ambiguity in large-scale projects
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Saberi, Morteza
Zwikael, Ofer
Chang, Elizabeth
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Abstract
In large-scale projects, the client defines a set of product requirements, which the provider is then expected to deliver within the agreed time, cost and scope. If a client sets ambiguous requirements for the project, this may result in the receipt of an unsatisfactory product. Therefore, reducing ambiguity in product requirements by the client is a critical success factor. Despite its significance and regular occurrence, the requirement ambiguity problem has not yet received a methodological solution that can fit large-scale projects, which commonly include a great number of requirements. This paper proposes a semi-automated approach, which combines natural language processing (NLP) to identify ambiguous terms and statements and a soft computing technique to specify these terms using fuzzy set theory. This work contributes to the current literature on requirement specification by highlighting a line of research which paves the way to leverage the applications of advanced tools to allow the clarification of ambiguous requirements in large-scale projects.
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Computers & Industrial Engineering
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149
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Engineering
Information and computing sciences
Mathematical sciences
Science & Technology
Technology
Computer Science, Interdisciplinary Applications
Engineering, Industrial
Computer Science
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Asadabadi, MR; Saberi, M; Zwikael, O; Chang, E, Ambiguous requirements: A semi-automated approach to identify and clarify ambiguity in large-scale projects, Computers & Industrial Engineering, 2020, 149, pp. 106828