Dark Marketing: the new definition, category, and its implications
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Quach, Sara
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Melbourne, Australia
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Abstract
This paper aims to fill a gap in the conceptual development of dark marketing. The paper defines dark marketing as a set of behaviors and practices to advance the welfares of a certain party, but disregard and diminish the well-being of another party. Dark marketing can be described as the adaptation of marketing practices, actions, and strategies to promote selfbenefits in a manner that could cause a financial loss, physical damage or mental destruction to themselves, other individuals, corporations or nature. In addition, five broad categories of dark marketing practices are identified. They are (1) Information, (2) Operation, (3) Finance, (4) Encounter and exchange/value co-destruction, and (5) Targeting/exploiting vulnerable groups of subjects. In terms of originality, the paper proposes a complete definition of dark marking that reflects behaviors and attitudes of the involved parties together with the benefits and costs associated with the action. It also proposes five broad categories of dark marketing practices.
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ANZMAC 2017 Conference Proceedings
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© The Author(s) 2017. The attached file is reproduced here in accordance with the copyright policy of the publisher. For information about this conference please refer to the conference’s website or contact the author(s).
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Marketing
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Thaichon, P; Quach, S, Dark Marketing: the new definition, category, and its implications, ANZMAC 2017 Conference Proceedings, 2017, pp. 974-974